What We Provide

Research driven care

Dementia has only been prevalent in the collective consciousness of our society to the current extent since the 80s; before then it was very much brushed under the carpet, with nowhere near the level of support and research found today.

Research institutes are constantly learning new things about the disease, and advancements are being made all the time.

Seeing this, at Halwill Manor we realised a long time ago that in order to provide the most effective dementia support environment possible, current research would need to be taken on board and adopted into our methods of care. Studies in nutrition, environment, and activities, among others, all show that incorporating new approaches into the old principles of care can have markedly positive outcomes

Dementia Care at Halwill Manor

Halwill Manor has been providing support to people suffering with dementia for nearly 30 years; we know that a Care Home is only as good as its staff, and that’s why we invest heavily in our staff training programme.

We have a full-time, on-site training coordinator who is always around to provide advice to our care staff. We also take part heavily in outreach programmes from our local NHS trust, which provides a more specialist selection of in-house training.

The Manor has a homely atmosphere, something that our customers regularly comment on.

Research has shown that homely atmospheres are conducive to a calming state in people suffering with dementia.

“The home was very clean throughout without any odours present and had a pleasant homely atmosphere.” (Halwill Manor 2017 CQC Report)

Many of our living spaces and rooms have been designed using the Dementia Design Audit tool.

The ethos behind this is that design is more than shaping the environment to counter the impairments of someone suffering with dementia; it also involves addressing standards and practises of professional staff and changing the way people with dementia are engaged in their environment.

People with dementia are often very susceptible to their environment, especially if it is over stimulating due to loud noises and commotion. Decoration plays a key part in designing a care environment because certain aspects of sight such as depth perception can be negatively affected; therefore, excessive patterns in decoration and upholstery should be avoided.

“People’s bedrooms were very personalised with things that were meaningful for each person, family photographs, items of furniture and pictures. The registered manager said how one person had been involved in choosing the colour of their room.” (Halwill Manor 2017 CQC Report)

Personalised support plan

When coming to live at Halwill Manor, all clientele are first assessed using a pre-admission assessment. The assessment identifies the type and level of support required.

After this, the information gathered is used as a basis for a Care Plan. This will have detailed information about every aspect of care and support required for each person. Care plans are easily accessible to care staff, so that all relevant staff has up to date knowledge on the condition and background of each person living in the home.

Each resident in the home will be assigned a ‘key worker’. The key workers are members of the care team that will be responsible for keeping all care plan information up to date on a daily basis. The key workers (along with the activity coordinators) will also gather background history information from friends and family.

We encourage family members to provide as much information as possible to our designated staff. This enables us to provide a fully personalised care service.                                    


At Halwill Manor we employ 2 full time activity coordinators. Activities can often be overlooked in care homes; however, ensuring that people are given the opportunity to be mentally engaged and socially active has many important benefits. Fortunately, more and more care homes are realising the importance of a quality activities programme.

At Halwill Manor we’re constantly working to break the stereotype of activities in a nursing home, by developing activities that are meaningful to the individual and not just group sessions of bingo!

It’s important to understand that effective activities don’t just mean a group event, but can and should also be 1-1 interactions, in the privacy of people’s own rooms.

These individual activities need to be meaningful, which we achieve by understanding the background history of each individual. From the moment of admission into the home, we begin to build a ‘social engagement profile’ for each person living at the home.

This profile is used to offer relevant and meaningful activities to our residents. It can be accessed by the rest of the care and nursing team so they, too, can get involved in providing activities any time of the day.


Nutrition within care homes is another area that can easily be overlooked. Even at a later stage in our life, the mantra ‘you are what you eat’ is just as, if not more, relevant than ever.

Once again, individual assessment is the key factor here. When someone comes to Halwill Manor to live, a Nutritional Assessment is carried out immediately to first identify any allergies and if there is a level of malnutrition present. Then each person’s individual tastes and preferences are taken into account.

“Lunchtime was very sociable; care workers were very attentive to people’s needs. People were offered wine and refreshments of their choosing. It was evident that people were enjoying their food.” (2017 Halwill Manor CQC Report)

A nutritional profile is created and passed onto the kitchen staff who will then ensure meals are nutritionally appropriate and all preferences are taken into consideration.

There’s a large body of research available showing certain foods and nutrients can have a positive effect on people suffering with various forms of cognitive impairment.

As part of our research driven care, these studies are reviewed with consultation from GPs and other professionals, so they can be implemented into Residents’ nutritional profiles.

Eye Care

The college of optometrists has identified that the likelihood of visual impairment is higher among people with dementia than the general population.

See this article from the Alzheimer’s society on the importance of eye health amongst dementia sufferers.

At Halwill Manor we facilitate regular in-house eye tests conducted by a local team of specialists.

Fluctuations in a resident’s visual acuity can then be rectified in good time, allowing people to get the most out of their daily life.