Quality Assessment Surveys
Quality Assurance Survey 2012
In 2012, we undertook our first Quality Assurance Audit when we surveyed the opinions of both our residents’ families and the healthcare professionals who regularly visit Halwill Manor.
You can read the results of the survey by clicking here.
We wanted to know exactly how well we performed in every area so that we could effectively plan to improve our service.
In the years since we have taken action and introduced significant improvements to the home.
A ‘Social Needs’ program was created through research, training, and comparison to other professionals and providers in the nursing home world. We are constantly looking for ways to improve the home and the care we provide for our residents – if you have any suggestions please do contact Richard McSpadden to discuss them.
What To Do Now
If you are considering Halwill Manor we’d love you to come and visit us. You can have a confidential chat with the manager and proprietor about your specific requirements and we’ll be delighted to show you all around the home and grounds.
For more information please call us on 01409 221233 or simply call in. You’re welcome anytime and the kettle’s always on.